Clinical Services Manager Rohan

Meet the team: Rohan

Hi. My name’s Rohan, and I’m our Clinical Services Manager at Royal Far West.

What is your role at RFW?

I help our clinical teams with behind-the-scenes work such as allocating clinical staff to our various programs and liaising with various teams about undertaking outreach trips. I also liaise with our programs and clinical teams to develop improvements in the processes and systems we use at RFW, including assisting with the implementation of our various clinical management tools that are being updated (e.g. Connect and EHR). I like to think of it as working with the multiple moving parts of clinical delivery and ensuring everything all fits together and works as smoothly as possible.

How long have you been here?

I’ve only been with RFW for two months so far, so I’m still getting my head around everything we do here (especially in the interesting COVID-19 impacted world we have now!).

What led you to work at RFW?

My passion is for rural and remote health care delivery, both clinically and from a project management perspective. I love being able to create innovative systems that will have a significant impact on the health of kids who live in the bush, and I truly believe the work we do here at RFW will have a lasting impact on the health of rural and remote communities.

Describe your typical day

There is no such thing as a typical day for me.  I have multiple shifting priorities – some days it’s all about accreditation and auditing, while other days it’s all about working with clinical teams and programs to identify better ways to work. One thing is for sure – it’s never boring!

What’s the best thing about working with families from rural and remote Australia?

I’m originally from a small town in rural Victoria, Leongatha, and I miss it every day. I know all about the enormous need for all of our services in rural and remote and regional areas, and very often I can see how the work we do effects positive change on families that are very similar to the families I grew up with in my country community.

What do you think makes RFW unique?

It’s definitely our people. The team at RFW has been amazingly welcoming and open, and it’s clear that we are all here for the same reason – to make the world a better place.


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