Getting Agile – Optus helping us to do good, better

Over the last three months, our friends at Optus have provided pro bono training and mentoring on the Agile methodology and framework to a group of Royal Far West team members. To kick-off, the team was introduced to Agile at a three-day workshop to become acquainted with the theory and understand the benefits of this style of working.

The next step was to put the theory into practice, by bringing a new product to life with support and mentoring from the Optus Agile Coaches. From here, the team commenced working up a new concept designed to align to a key strategic priority by supporting rural clinicians to build capacity in paediatric allied health.

This start-up phase included creating business plans, developing a service blueprint and mapping user journeys to identify both opportunities and any barriers to success. With an exciting concept ready to develop, and still under the watchful eye of the coaches, the team members then turned their turned their attention to the wonderful world of scrums, sprints, stand-ups, Kanbans and ceremonies.

The result is the Clinical Supervision program – a new service that connects Royal Far West’s senior clinicians with allied health clinicians in rural and remote Australia who are looking for professional development in the paediatric space.

With approximately 180,000 kids needing developmental support across rural and remote Australia, we can’t do this alone, which is why supporting rural and remote communities to build their clinical capacity is a key strategic priority for us.

Supporting rural and remote clinicians through the Clinical Supervision program will ultimately lead helping more country kids in need. If you, or someone you know may benefit from this service, please share.

A huge thank you to Optus, with special mentions to Shirin Danesh, Ronald van Geloven and Obed George, who have so generously coached our project team.